FAQ

Can an order be changed?

We are unable to change an order once it's been placed.

Can an order be canceled?

Due to the volume of orders we process, we cannot cancel an order once it's been placed — especially on Launch days.

Do you accept returns?

Brooke and Peyton will gladly accept returns of product(s) purchased from https://brookeandpeyton.com only. If you purchased from a retailer, please contact them. To qualify for a return please contact us at customerservice@brookeandpeyton.com Products must be in their original and respective packaging. Refunds are processed in 10-15 business days after receiving the return. A return shipping label and instructions will be provided when your return is approved. Once the item(s) for return is received and reviewed, you will be emailed. We will issue you a refund for the amount to the original payment form(s). Do you accept exchanges? We currently do not accept exchanges, due to tracking issues. If you need a different size, color, etc, please return your original order for a refund and place a new order.

Do YOU ACCEPT EXCHANGES

We currently do not accept exchanges, due to tracking issues. If you need a different size, color, etc, please return your original order for a refund and place a new order.

Which payment methods are accepted?

We accept PayPal, Apple Pay, Google Pay, Amazon Pay, Afterpay, and all major credit cards. All payments paid by e-Check through PayPal must cleared in order for your order to be fulfilled.

About Coupon Codes

All coupon codes must be rendered at checkout. One coupon code per transaction. You cannot stack multiple coupons or combine them in a single transaction. Coupon codes are only valid at checkout and we will not price adjust coupons if they were not used. You are welcome to use it on your next order.

Care & Wash For Our Products

All of our apparel is made from 95% bamboo viscose and 5% spandex, and we suggest washing them on cold/gentle cycle inside out. Lay flat to dry or tumble dry low and cool iron if needed. Follow all care tag instructions. Please do not wash with other items with zippers, buttons, or hardware. Snagging may occur. Wash separate with other like items.

Bamboo safety

Bamboo is not meant to be slept in, there’s no flame retardant making it unsafe to sleep in. Please make sure you order your child’s correct size if the wrong size is ordered issues may arise. We are not liable for any issues that arise from improper sizing or care.

What are you looking for?

Join Our Mailing List

Stay Informed! Sneaks, sales, and future launch dates.

Your cart